Returns & Exchanges

At ARES Tool, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Refund

    Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.